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Piotr’s Blog – CQC ‘Good’ with ‘Outstanding’ for Well Led!

I could not have been prouder when we received our latest inspection report from the Care Quality Commission for our Domiciliary Care registration that covers many of our supported living services, where we received an Outstanding rating for ‘Well Led’ and a Good overall rating.

To receive an Outstanding rating for leadership is a fabulous achievement and I, along with everyone else at Outlook Care, are delighted.

The services covered by this registration are diverse, located in every region and rely on centrally managed processes, therefore, to achieve such a fantastic CQC report under this registration is wonderful for many staff included our central staff.

Our passion and values are strong and we put people at the centre of everything we do, as highlighted in the report:

The manager was a passionate leader who put people at the centre of the service. There was a focus on continuous improvement and developing best practice to promote the wellbeing and safety of people in the service. There were robust and wide ranging systems in place to check the quality of the service and information from these checks was used to improve the service. The registered manager had helped build strong, value based foundations which had the potential to develop an outstanding service.

- Excerpt from summary CQC Domiciliary Care report

The summary and full report are available on the CQC website

All the very best

Piotr Rejek
Chief Executive
01277 633163