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Welcome to the family section of our website. Here you will find useful information that family members of people we support have requested access to.

We already have a number of publications which you can download from our library.

If you have any suggestions for this section please e mail us at or call 01277 633163.


Outlook Care has a Zero tolerance approach to abuse

Some of you will remember the Panorama documentary shown 3 years ago about serious abuse in a Learning Disability Hospital in Bristol. Since then there have been a plethora of exposés about abuse in the care sector. Tonight on BBC 1 at 9pm, Panorama goes undercover in a care home in Braintree. This programme highlights appalling abuse against some of the most vulnerable people in society. No one with an ounce of compassion will fail to be deeply saddened by this programme.

Click here for further information.

Family Carers’ Forum

Outlook Care holds Family Carer Forums.  The aim of these forums is to improve the involvement of families in developing Outlook Care Services.   All family members representing people supported by Outlook Care are welcome to attend.

Senior managers from Outlook Care host the forums.

If you would like to take part in future Family Carer Forums, please email Loraine Ewers at to register your interest.

Housing and Support Alliance

Housing and Support Alliance logoOutlook Care are members of the Housing and Support Alliance.

People with learning disabilities and their families can access free their experienced advisors who can offer support on a variety of queries including:

  • supported living and supported housing
  • home ownership options
  • renting privately
  • family investment in housing
  • extra care
  • funding for housing
  • support options
  • welfare benefits
  • rights to housing and support
  • tenancies
  • mental capacity

You can contact them on 0845 456 1497