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Supporting Neave Crescent customers for 10 great years!

2017 marked the 10th anniversary of the opening of supported living and residential care services in Neave Crescent, Romford.

It was a long journey for the new services to open but, wow, was it worth it!

The journey of change goes back to 1990, maybe just a little beforehand.

The area that is home to both services in Neave Crescent now used to be Westmarsh Lodge – a large residential home for people with learning disabilities.

It was home to 37 people, 5 women and 32 men. Facilities were far from ideal – at one point 8 men shared a bedroom!

The London Borough of Havering decided to decommission Westmarsh Lodge along with two other residential homes that were no longer in line with CQC legislation.

Once decommissioned all service users moved out and most moved into The Grange which used to be a residential home for older people and was more in line with legislation.

The Westmarsh Lodge site was then redeveloped with the intention that it would be solely for the people who lived there to return. Carers were heavily involved and were very passionate that their loved ones should remain in the area where they were settled and accepted.

The plan was for The Grange to be operational for two years whilst the site was redeveloped.

Excitingly, during the works, some Roman artefacts were uncovered from the ground and work had to be halted whilst architects set about the place!

The new build was much in demand and carers were rightly worried. Working parties were set up. Carers were very vocal and were determined to get the very best for their loved ones.
Two buildings were built, one for supported living and the other was residential/respite care.

The whole process took almost 8 years!

The new buildings are far more open spaced with en-suites with a more homely feel. People are not all grouped together or forced to share personal space.

The original customers still reside at the service, as do some of the original staff 10 years on!

To mark such a momentous occasion Neave Crescent have held not one, but two parties!

Customers and staff from both services in Neave Crescent along with family members and Chief Executive, Piotr Rejek, Regional Manager, Nicky Banks and Chairman Steve Marsh enjoyed a range of party games, a disco/karaoke and a Guess the baby competition of customers & staff.

Here’s to the next 10 years!

I am thrilled with Neave. This is the nicest place by far that David has been in. David has a wonderful life here, I can't praise this place enough.

- Joyce Brooks, mother of David