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Introducing our new Vision and Values

Following consultations with our customers, relatives and staff, we are delighted to announce our new vision and values.

Our values support our vision, help shape our culture and identity and will enable us to continue to grow and develop as an organisation.

We aim to make all our decisions and to speak and act in accordance with these values.

Our new values have a catchy acronym.  We hope you will LIKE IT!


A Life where Every Person is Valued, Included and Empowered


Listen – with interest, concern and action

Inspire – through every interaction so people can achieve their ambitions

Kind – through genuine care and compassion

Excellence – by striving to be the best we can


Integrity – by acting ethically and being accountable

Trusting – by being relied upon to do what we say we will do

image of values poster