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Learning Disability Service are Award Winners!

We are delighted to announce that our learning disability service based in Dagenham, were the winners of the Putting People First/Personalisation Category at the Great British Care Awards – London region – on Saturday night!  This is a fabulous accomplishment and we are delighted for the team.

The team attended the gala dinner at The Hilton, Bankside, in London on Saturday night (16th November) where around 500 people came together to promote best practice in the care sector and to celebrate the amazing work of care staff.

The team had a wonderful evening, culminating in them winning their category.

The ’Putting People First’/Personalisation award recognises a team who have embraced the ‘Putting People First’/Personalisation agenda and can demonstrate an innovative approach to empowering people to have more control over the support they need in their lives.

The learning disability service specialises in supporting people with profound and multiple learning disabilities. People may have lost the ability to take care of themselves, but the team sees beyond that prognosis and actively supports their rehabilitation.

The judges said this of the team, 

“This was a very close category and the judges were impressed with many of the candidates and the results they achieved for the people in their care. What elevated [this service] to first place was the clear passion of the team who clearly would break down any wall that was in their way to get what was needed for the people they support. The results they have achieved are miraculous and they have transformed so many lives.”

In addition to this win, the team have also been shortlisted in the Leading Change Adding Value Award for Compassion in the Markel 3rd Sector Care Awards which takes place on 6th December. We have our fingers crossed for that one too.

This success follows that of last year’s awards, including London winner of the Best Care Newcomer Award and National Winner of the Care Innovator Award at The Great British Care Awards.  This year, Outlook Care has again been shortlisted for a number of awards; we are finalists in six categories. This is another fantastic achievement for us, and we are extremely proud of our staff who continue to do exceptional work with such passion and dedication.

Congratulations to the whole team, we are all very proud of you all!

I am so proud of the team for their person centred approach and thank all the customers for allowing us to support them in achieving the outcomes over the past few years. Putting people at the centre of everything we do has been a key focus in developing and shaping the care and support we provide at this service.

Our aim from the beginning was to look beyond complex needs and peoples' prognoses that lead to some people losing skills. The support provision focuses on teaching people to regain some of these skills and increasing their independence and self esteem.

It is all about the people who live at this service and I am happy that staff are recognised for the work that goes on in the service. This award should be a great encouragement to keep our focus and continuing on this journey.

- Pav Hughes, manager

When the category was announced and they said the winners are 'Outlook Care', I was filled with joy and happiness. I am proud of our team and that we are recognised for the work we do. Being nominated was a win in itself and to be shortlisted and win the award was a massive encouragement. I am proud to be part of the team and this achievement.

- Ade Popoola, Team Leader

Thanks to the customers for allowing us to work so closely with them and achieving the goals that they have. I am very proud to be part of the team that helps them to achieve their goals. Thanks to my manager Pav for giving me the opportunity to pick the award up on Saturday. I had a fun night on the awards day, it was well put together. When they announced [us], I jumped up with joy and couldn’t stop screaming with happiness – I am still screaming today.

When we showed the customers the award they wanted to know who had won it. When we told one customer that she had won the award with us, she said “that’s nice” and wanted to hold it. The customers are happy with it too and it will proudly go on display.

- Zodia, support worker