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Surveillance Review – ISO 9001:2015 & ISO 14001:2015

We are delighted to announce that we have been advised of a successful surveillance visit against the quality standard ISO 9001:2015 and the environmental standard ISO 14001:2015, following a recent audit of our environmental and quality management systems.

Outlook Care’s documented Quality Management System ensures that we work towards our Vision, and within our Values, to meet the standards we have set for the delivery of our services.

The International Organisation for Standardisation (ISO) is a non-governmental global organisation established in 1947 that works to develop standards across goods and services.

Outlook Care first achieved certification to the ISO Quality Standard in 1995, and certification to the environmental standard in 2008, and we have maintained continual certification to each standard since these dates.

Certification to each standard is for three years with an annual surveillance visit followed by a re-certification visit at the end of each three year period.

This is a tremendous result for the whole Outlook Care team!