Grapevine Magazine

Grapevine is Outlook Care's in-house services, news and articles publication.

In the current issue :

Outlook Care experienced a summer of exceptional growth and achievement in 2023. Beyond the joys of summer vacations (as evidenced by our fantastic holiday picture competition), the season was marked by vibrant activity, strategic expansion, and well-deserved recognition.

Building Stronger Connections:

Our CEO Roadshows fostered deeper connections with our teams and valued customers, highlighting the shared joy of post-pandemic travel and underscoring the resilience and optimism that define the Outlook Care community. We are also delighted to welcome St. George's Nursing Care Home in Witham, Essex, to the Outlook Care family. Read the full story of our acquisition, meet our stellar new team, and learn how we are warmly embracing residents and families.

A Commitment to Excellence:

Outlook Care takes immense pride in the recent recognition we've received. From a multitude of impressive care award nominations to our triumph at the Great British Care Awards, London Region, these accolades are a powerful testament to the dedication and passion that fuel our team's exceptional service. However, these awards represent only a portion of our commitment. Delve deeper into this edition for inspiring stories of exceptional customer experiences, alongside updates on our recent Investors in People accreditation, CHAS certification, and the introduction of exciting new team members. We also explore our growing embrace of Information Communication Technology, ensuring we continue to deliver the highest quality care possible.

Navigating Change and Leading the Way:

The healthcare landscape is ever-evolving, and Outlook Care is dedicated to staying ahead of the curve. We offer insightful pieces on how we're adapting to the Care Quality Commission's Single Assessment Framework and actively contributing to our communities through impactful Social Value initiatives.

The Heart of Our Success:

At the core of our success lies an unwavering commitment: delivering safe, high-quality, and person-centered care to our residents and their families. This mission is achieved by the phenomenal dedication of our staff – the professional, compassionate individuals whose stories shine brightly in this edition.

Our current edition of Grapevine is a celebration of our collective effort, and we are confident you'll find it a rewarding read.